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Devices
Find your MAC address and Device Key
These two details identify the player app on your device and help Kensat complete setup.

Quick answer
These two details identify the player app on your device and help Kensat complete setup.
Step by step
Step by step
- 1
Open your player app
Launch the player you selected for your television or streaming device.
- 2
Find the activation screen
Look for the screen labelled MAC Address, Device ID or Device Key.
- 3
Check the whole code
Make sure no character is cut off, blurred or hidden by glare.
- 4
Send it securely
Use Fast Connect to send one clear picture to the protected Kensat admin area.
Questions
Questions
Is this my Wi-Fi password?
No. Never send your Wi-Fi password or payment details.
Why must the full screen be visible?
A complete image reduces typing errors and speeds up setup.
