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Devices

Find your MAC address and Device Key

These two details identify the player app on your device and help Kensat complete setup.

Find your MAC address and Device Key

Quick answer

These two details identify the player app on your device and help Kensat complete setup.

Step by step

Step by step

  1. 1

    Open your player app

    Launch the player you selected for your television or streaming device.

  2. 2

    Find the activation screen

    Look for the screen labelled MAC Address, Device ID or Device Key.

  3. 3

    Check the whole code

    Make sure no character is cut off, blurred or hidden by glare.

  4. 4

    Send it securely

    Use Fast Connect to send one clear picture to the protected Kensat admin area.

Questions

Questions

Is this my Wi-Fi password?

No. Never send your Wi-Fi password or payment details.

Why must the full screen be visible?

A complete image reduces typing errors and speeds up setup.